Contact information
Contact Us
We're Here to Help
Got a question? Need help with an order? Just want to chat about your pet's latest antics? We're all ears (and paws, and wings).
Get in Touch
Email: support@zoopaltees.com
Phone: (604) 923-8148
Hours: Monday–Friday, 9am–5pm PST
We typically respond to emails within 24 hours (unless a dog emergency requires immediate attention—we're sure you understand).
What We Can Help With
Orders & Shipping
- Track your order
- Update shipping address
- Rush delivery questions
Returns & Exchanges
- Damaged or defective items
- Refund requests
Product Questions
- Sizing guidance
- Design details
- Custom order inquiries
Just Because
- Share your pet's story
- Suggest design ideas
- Tell us how your Zoopal Tee sparked a conversation
Before You Reach Out
Check our FAQ page—you might find your answer faster than a cat knocking something off a counter.
Common questions we get:
- Shipping times: 2-3 days processing + 4-8 days delivery
- Free shipping: Orders over $75
- Sizing: Check our size chart on each product page
Bottom line: Whether you need help, have feedback, or just want to share a photo of your pet judging you—we're here for it.
Talk soon,
The Zoopal Tees Pack 🐾